Your guide to employee experience

Blog van Paula  Clapon op Het creëren van een employee experience die  bijdraagt aan gelukkig werken en een hoge productiviteit zou het belangrijkste doel moeten zijn voor iedere organisatie.

Your Guide To Employee Experience

What do you think is keeping your employees from becoming digital nomads? After all, the telecommuting and freelance economy is growing faster than ever, with half of the American workforce expected to be self-employed by 2020. Most of the people joining in this trend have left stiff, corporate jobs, where they felt trapped, overworked, demotivated and unappreciated. But what if the employee experience would acquiesce to some of the basic principles of the digital nomad trend, and embrace job meaningfulness, flexible working, collaborative environments and idea generation?

Creating an employee experience that can foster engagement, job satisfaction and productivity should be a main goal for every business regardless of the industry, as it focuses on a core human need – the need to create value through our work and utilize our potential.Employee-Relations-300x208

Applying design thinking in HR

That’s actually not as outlandish as it may sound at first. In fact, HR practitioners can learn a lot from the principles of design thinking.

The movement that started a decade ago continues to revolutionize business practices, making a strong case for human-centered innovation. The two popular bestsellers Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation by Tim Brown, CEO of design firm IDEO in Palo Alto and The Design of Business: Why Design Thinking is the Next Competitive Advantage by Roger Martin, dean of the Rotman School of Management in Toronto, talk about using design thinking to improve user experiences, develop new products or services, revamp corporate strategies, disturb or reinvent industries.

If you look at your current HR processes with a critical eye, how many of these processes are truly necessary? How many of them are efficient? How are they shaping the employee experience?

Design thinking can help you keep only relevant processes and organize them to work together to provide employees with a seamless experience that brings real value to both the employee and to the organization.

What if you applied this way of thinking to every step of the employee experience journey?


Voor de key steps van de employee experience en de inhoud van de employee experience: klik hier